Free no-obligation safety survey at your home. Poor customer service, told to ‘ can’t you just buy some heaters’ awful response to a family with a young baby told to wait four days for engineer to arrive totally unacceptable!!!! customer services had no ambition to even attempt to get someone out quicker no apologies at all absolutely furious, we only have a year old boiler too. Each boiler can be fitted with equithermal regulation. We choose our partners as carefully as we choose our boilers, meaning.